Charge your AirPod.
It's the easiest thing to test when AirPods won't connect or
work properly. Put your AirPods back in the charging dock and charge everything
up with a Lightning cable or wireless charger. Wait for the light on the case
to turn green. This means your AirPods and case are completely empty.
You can also read our guide on how to charge your AirPods or
AirPods Pro.
Update
your program
iPhone software update. Video credit: Apple.
Another great thing to do when diagnosing any AirPods
issues, including connectivity issues, is to update the iOS or iPadOS software.
You can do this by going to Settings > General >
Software Update on your iPhone or iPad. If you need to update the software,
follow the instructions on the screen to complete the process. With the latest
software, you can rule out any issues with your device.
And if you're not sure if you should take the time to
complete the task, read the reasons why you need to update iOS on your iPhone.
Turn
Bluetooth on and off.
iPhone control center with icons for airplane mode, mobile
data, Wi-Fi and Bluetooth
Bluetooth is never perfect. A quick way to find out if this
is causing your AirPods to connect is to turn Bluetooth on and off. There are
several ways to do this. The easiest way is to go to the control center of your
device and toggle the Bluetooth icon on and off. If you're not familiar with
all the useful features, be sure to learn how to customize iPhone Control
Center.
An additional way to switch to Bluetooth is in Settings >
Bluetooth on your device.
And Siri fans can simply use a simple voice command from
Apple's Virtual Assistant to turn Bluetooth on and off.
Reboot
the device
Next, if you're still wondering why your AirPods won't connect, it's time to
reset your device. There are several ways to do this, depending on how old your
iPhone or iPad is. If you are using a modern iPhone, press the Volume Up button
and then the Volume Down button. Then press the side button. Slide your finger
across the screen to turn off iPhone. To restart, press the side button again.
When you see the Apple logo, it means the launch process begins.
The process is identical to the iPad without the home
button.
When you restart your device, it's time to check if your
AirPods can connect and start rocking again.
Try
just one AirPod.
You may not know it, but each AirPod can work independently
of the other earphone. So to see if the problem is with just one AirPod, remove
it from the charging dock one at a time and see if it connects to your device.
If only one connects to your device and the other doesn't, you better
understand where the problem is.
Reboot
and re-pair your AirPod with your device
If the problems continue, it's time to take more drastic
measures. Restoring factory settings will completely erase the memory of your
AirPods and keep them in the same condition as when you first used the
headphones.
To start the process, place your AirPod on the charging dock
and close the lid. Wait another 30 seconds.
Airpods Bluetooth Settings
airpods forget device
airpod bluetooth
Then it's time to open the cover of the charging case and
keep it open. Then go to Settings > Bluetooth on your iPhone or iPad. Find
the name of your AirPod and tap the More Info button (I) next to the name.
Select Forget This Device and confirm the command. With the
cover open, press and hold the settings button on the back of the AirPods case
for about 15 seconds. You need to wait until the status light starts flashing
yellow and then white.
Now that your AirPod has been reset to factory settings,
it's time to try pairing it with your device. Open the cover and place them
next to your iPhone or iPad. If it is successful, you will see a popup window
on the screen. Follow these instructions to connect your AirPod and add it to
your iCloud account.
Please note that AirPods and AirPods Pro 3rd generation can
only be associated with a single Apple ID. If you try to use those AirPods that
have been linked to a different Apple ID, the other person will need to remove
them from your account.
If all else fails, it's time to call Apple.
If you still can't connect your AirPod to your device after
trying these troubleshooting tips. We have bad news. Time to talk to Apple.
Most AirPods have a one-year limited warranty from the date of purchase. So if in the meantime, Apple may decide to fix the problem without charging you. However, if your AirPods are older, the situation becomes bleaker.
