Recovering a Hotmail account involves several steps, depending on why you cannot access it. Here is a comprehensive guide to help you regain access to your account:
Step 1: Check Your Internet Connection
Ensure you have a stable internet connection. Sometimes,
connection issues can prevent you from logging in.
Step 2: Visit the Microsoft Account Recovery Page
1.
Go
to the [Microsoft account recovery page] https://account.live.com/acsr.
2. Enter the email address, phone number, or Skype name
associated with your Hotmail account.
3. Click "Next."
Step 3: Verify Your Identity
Microsoft will ask you to verify your identity to ensure
you're the account owner. Here are the typical methods:
Email Verification: If you have set up an alternate email
address, a verification code will be sent to that email. Enter the code on the
recovery page.
Phone Verification: If you registered a phone number, you can
receive a code via SMS. Enter the code when prompted.
Security Questions: Answer security questions you set up when
creating the account.
Step 4: Fill Out the Account Recovery Form
If you cannot use the verification methods above, click on
"I don't have any of these" to fill out the account recovery form.
Provide as much information as possible, such as:
Previous passwords
Contacts you’ve emailed frequently
Subjects of emails you’ve recently sent
Dates of account creation
Any other details only you would know
Step 5: Wait for Microsoft to Review Your Request
After submitting the form, Microsoft will review your request.
This process can take up to 24 hours. Be sure to check your email (including
spam/junk folders) for any updates from Microsoft.
Step 6: Reset Your Password
Once your identity is verified, you’ll be prompted to reset
your password. Create a strong, unique password to secure your account.
Additional Tips:
Use a Different Browser or Device: Sometimes, issues are
browser-specific. Try accessing your account from a different browser or
device.
Clear Browser Cache and Cookies: Clear your browser's cache
and cookies to resolve potential login issues.
Contact Microsoft Support: If all else fails, contact
Microsoft support for further assistance.
By following these steps, you should be able to recover your
Hotmail accountrecover yourHotmail account.
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